Shipping Fees

Shipping prices for regular delivery inside Australia are included in the prices unless otherwise indicated.

Some courses such as face-to-face delivered courses do not require the shipping of any items unless additional products are purchased.

Domestic & International

Shipping is available to all countries.

Delivery Timeframes

Delivery timeframes are calculated from the date your order was shipped.

• Aus Domestic Regular Post: 3-6 Business Days
• Aus Domestic Express Post: 1-3 Business Days
• International Post: 10-15 Business Days

Return to Sender (RTS) Timeframes

RTS timeframes are calculated from the date your order was shipped.

• Aus Domestic Regular Post: 14 Business Days
• Aus Domestic Express Post: 7 Business Days
• International Post: 30 Business Days

Re-Delivery Window

The re-delivery window is:

• After the relevant RTS timeframe has passed, AND
• Before 90 business days have passed since your order was shipped

Order Re-Delivery

Free Re-Delivery

Free domestic standard re-delivery is available if any of the following situations have occurred. For a detailed breakdown of the costs of reproduction and re-delivery please see “Cost Details” below.

Situation 1

• A mistake was made by The Bee Protection Society with the shipping of the order or the order contents

Situation 2

• The student has purchased Delivery Insurance from The Bee Protection Society in the original order, AND
• The item has arrived and is correct, but damaged

Situation 3

• The student has purchased Delivery Insurance from The Bee Protection Society in the original order, AND
• We are inside the Re-Delivery Window, OR the order has been returned to our return address, AND
• The address provided for the previous delivery attempt does not need to be altered, AND
• A free re-delivery attempt has not already been made at this address

Cost Details

• Order reproduction: FREE
• Domestic Standard Post: FREE
• International Shipping: Half Price

Other Re-Delivery

If none of the above FREE delivery criteria fit your situation you will need to pay a fee before Fearless Speakers will re-send your order. Please see below for how the fees are calculated.

Order Reproduction

• FREE:

o                                    The order has arrived and is incorrect or damaged, OR

o                                    The order has been returned to The Bee Protection Society’s return address OR

o                                    We are inside the Re-Delivery Window, AND Delivery Insurance has been purchased from The Bee Protection Society in the original order.

• Full Price – In all other circumstances order reproduction will be full price. Full price for order reproduction means:

o                                    The same price that was originally paid for any physical product such as:

• Certificates
• Statements of attainment
• Paper forms
• Other physical products

o                                    Replacement cost for any White Cards. There is a process and a cost involved in replacing a missing white card which is lower than the original cost.

Domestic Standard Post

• FREE if the postal address that was provided to The Bee Protection Society for the original order does NOT need to be changed for redelivery
• In all other circumstances there will be a shipping and handling fee

Special Delivery

International Post

The Bee Protection Society can organise to post your items overseas at an extra cost. Please contact us so we can discuss if this is a suitable option for you.

Express Post

The Bee Protection Society can organise to post your items via Express Post at an extra cost. Please contact us so we can discuss if this is a suitable option for you.